Refund policy

At Ira living Home Decor, we take great care in ensuring that every product reaches you in perfect condition. If for any reason you are not satisfied with your purchase, please review our return, refund, and exchange terms below.

Returns & Refunds
Returns are accepted only if the delivered item is damaged or defective.

You must notify us within 48 hours of delivery by emailing us at iralivingg@gmail.com with clear photos of the damaged/defective item.

Once your return request is approved, we will arrange a return pickup or provide instructions for returning the item.

After we receive and inspect the returned product, a refund will be processed and credited within 5–7 business days to your original payment method.

Exchanges
If you would like to exchange a product (for reasons other than damage/defect), you may courier the item to us at:
D-405, Fourth Floor, GK Mirai , Punawale, Pune -411033

Once the product is received in its original condition, we will ship the replacement item of your choice.

Please note: Customers are responsible for shipping charges incurred while sending items back for exchange.

Your order will be exchanged and replacement will be delivered in 4 to 5 days.

Conditions for Return & Exchange
Items must be unused, unwashed, and returned.

We do not accept returns or exchanges on:

Customized products

Clearance or sale items

In case the desired replacement is unavailable, we will issue refund.